1. When I re-order item, should I pay the mold fee again?
- NO, we'll keep each mold for 3 years, during this time, you can re-order without mold fee.
2. Express shipping is too high, any other options for shipping?
- Yes, we could also ship via China Post, E-package, or agent express with low cost.
3. My item need to display, any show box?
- Yes, we could also provide plastic box, paper box, velvet box for pins, medals, etc.
4. I need some items very urgent, how fast you can produce it?
- For most items, it will need only 3-7 days when in a rush. Depending on your item, our sales will check schedule and get a fastest production time for you.
5.can we contract you directly?and what is the contract info??